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Category Archives: management

The Continuing Threat to PR/Communications from Management Consultants: McKinsey & Company on Reinventing External Affairs

Forrest W. Anderson Consulting Posted on July 28, 2016 by forrestandersonJuly 28, 2016

I get e-mails from McKinsey & Company, including one that linked to this article on “Reinventing External Affairs.” The article notes in a bold headline: “A rising role for stakeholder engagement—and the business value at stake” as a finding after … Continue reading →

Posted in corporate-stakeholder alignment, engagement, environmental assessment, environmental management, insight, issues management, management, management consulting, managing management, relationship, relationship assessment, relationship management, relationship research, stakeholder management

How To Streamline Your Research

Forrest W. Anderson Consulting Posted on June 15, 2011 by forrestandersonFebruary 4, 2015

I saw a comment in a Linkedin discussion about what in PR wastes time.  Jennel McDonald noted “Though researching is very important, I think we can go overboard in reading and gathering.” As many of you know, I am a … Continue reading →

Posted in business goals, communication research, communications planning, communications strategy, Competitive research, evaluation, management, market research, value of decision, value of research

Six Tips for Strengthening Stakeholder Relationships

Forrest W. Anderson Consulting Posted on May 18, 2011 by forrestandersonFebruary 4, 2015

First, by way of disclosure, assessing the strength of relationships and helping organizations improve them is one of the things I do for a living. That said … THE FUNCTION OF PRPR practitioners have argued for as long as I … Continue reading →

Posted in communications planning, communications research, management, PR, stakeholder management

Links to CEO Survey and Interview on Irrational Behavior

Forrest W. Anderson Consulting Posted on March 10, 2011 by forrestandersonFebruary 4, 2015

My friend and colleague Liz Guthridge saw a couple of media pieces I thought you might find interesting: One is a survey of CEOs by IBM and talks about how CEOs are dealing with change and complexity. The other is … Continue reading →

Posted in change, complexity, culture, environmental assessment, environmental management, issues management, management

MBA vs. Master’s — Which Is the Better Option for a PR Pro?

Forrest W. Anderson Consulting Posted on October 21, 2010 by forrestandersonFebruary 4, 2015

Emily Geesaman asked the title question on Linkedin a couple of days ago. Two folks, Susan Maxwell Stevens and Karen Derby, APR, both observed that the answer depends on the kind of background the PR pro has. If a business … Continue reading →

Posted in communications, management, PR, relationship, reputation, stakeholder

PRSA Has Its MBA Initiative Backwards

Forrest W. Anderson Consulting Posted on July 14, 2010 by forrestandersonFebruary 4, 2015

In the Spring issue of PRSA’s The Public Relations Strategist there is an article by Ray Crockett, APR, and Anthony D’Angelo, APR, entitled “PRSA’s MBA Initiative.” The gist of the article is PRSA is trying to get MBA programs to … Continue reading →

Posted in communication research, Finance, management, managing management, marketing, public relations, public relations planning, public relations strategy, stakeholder, understanding target audiences

Real Data on How Best To Manage a Crisis or “No Comment” No Good!

Forrest W. Anderson Consulting Posted on March 14, 2010 by forrestandersonFebruary 4, 2015

In past articles I’ve suggested that we, as communications and business people, should question our assumptions rather than blindly building programs and campaigns based on common knowledge or our gut feel. However, I do not mean to suggest these necessarily … Continue reading →

Posted in authenticity, brand management, communication research, crisis communications, management, market research, public relations strategy

Management as a Target Audience – Triangular Communications

Forrest W. Anderson Consulting Posted on July 5, 2008 by forrestandersonFebruary 4, 2015

By Forrest W. Anderson In June, I attended a meeting of the Institute for Public Relations Commission on PR Measurement and Evaluation. At this meeting, Lou Williams[i] shared a paper he and Dave Dozier[ii] had written and which they presented … Continue reading →

Posted in communications audits, management, managing, message development, triangulation

Developing Messages that Work — The Management Side of the Equation

Forrest W. Anderson Consulting Posted on June 3, 2008 by forrestandersonFebruary 4, 2015

Last month I wrote about developing messages that are persuasive to target audiences. I focused on getting input from the audience regarding their wants and needs and the language they use to express them. Of course the step that comes … Continue reading →

Posted in advertising, communications planning, communications research, management, managing management, market research, marketing, message development, public relations

Developing Messages that Work

Forrest W. Anderson Consulting Posted on May 6, 2008 by forrestandersonFebruary 4, 2015

The article below is based on a presentation I gave to the San Francisco Chapter of PRSA on April 24, 2008. If you’d like to see the slides, which include a case history demonstrating the development of a message, let … Continue reading →

Posted in advertising, communications planning, communications research, management, managing management, market research, marketing, message development, public relations
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