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Category Archives: communications strategy

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HBR Blog on Three Myths about What Customers Want

Forrest W. Anderson Consulting Posted on May 29, 2012 by forrestandersonFebruary 4, 2015

As many of you know, I take great pleasure in questioning the assumptions we make in business.  I’m reading a great book right now named The Power of Habit — Why We Do What We Do in Life and Business, … Continue reading →

Posted in branding, communications planning, communications strategy, understanding target audiences

How To Streamline Your Research

Forrest W. Anderson Consulting Posted on June 15, 2011 by forrestandersonFebruary 4, 2015

I saw a comment in a Linkedin discussion about what in PR wastes time.  Jennel McDonald noted “Though researching is very important, I think we can go overboard in reading and gathering.” As many of you know, I am a … Continue reading →

Posted in business goals, communication research, communications planning, communications strategy, Competitive research, evaluation, management, market research, value of decision, value of research

Helping Your Organization Succeed in a Complex Environment

Forrest W. Anderson Consulting Posted on January 26, 2011 by forrestandersonFebruary 4, 2015

I recently had the good fortune to attend a short presentation by Sally Blount, the new Dean of the Kellogg Graduate School of Management. She spoke of the changing environment, new trends and issues that business schools and all organizations … Continue reading →

Posted in communication research, communications strategy, corporate-stakeholder alignment, environmental assessment, PR, public relations, stakeholder management

Social Media Debate: Setting Goals or Being Where our Stakeholders Are

Forrest W. Anderson Consulting Posted on November 30, 2010 by forrestandersonFebruary 4, 2015

I mentioned in an earlier blog an IABC Networking Nine dinner I attended November 16th. These dinners include about nine people who know something about a specific topic. The topic for the November 16th dinner was blogging. This quickly became … Continue reading →

Posted in blogging, business goals, communications strategy, objectives, public relations planning, social media

Numbers Count — The Magic of Cross-Checking

Forrest W. Anderson Consulting Posted on November 24, 2010 by forrestandersonFebruary 4, 2015

I saw a headline today in an online publication cautioning PR practitioners not to embarrass themselves by making mathematical statements that didn’t make sense. I believe the article was focusing on talking about equations like ROI or ROE. I agree … Continue reading →

Posted in communications research, communications strategy, managing management, saving your job

Three Ways to Use Research To Achieve More Successful Media Pitches

Forrest W. Anderson Consulting Posted on August 30, 2010 by forrestandersonFebruary 4, 2015

Early in my communications career, I pitched the media on stories. I didn’t realize it at the time, but even then I used a research-based process to increase my success. 1. Background Research First, I did the obvious research. I … Continue reading →

Posted in communication research, communications strategy, media relations

TO MEASURE, WE MUST DEFINE

Forrest W. Anderson Consulting Posted on June 17, 2010 by forrestandersonFebruary 4, 2015

In order to measure something, it needs to be stated in measurable terms, such as “increase sales by 10% in the next four quarters” or “achieve 20% market share in the first 12 months after launch.” (If you’d like more … Continue reading →

Posted in communication research, communications strategy, engagement, evaluation, market research

How To Drive Stakeholder Behavior

Forrest W. Anderson Consulting Posted on May 18, 2010 by forrestandersonFebruary 4, 2015

I recently read an article that discussed marketing as a core practice for business. By this the article did not mean that every organization should have a marketing function, but that marketing is a core way to get things done. … Continue reading →

Posted in communications, communications strategy, market research, marketing

Helping Your Organization Avoid its Demise

Forrest W. Anderson Consulting Posted on January 18, 2010 by forrestandersonFebruary 4, 2015

Yesterday was Sunday, and I could no longer stand the clutter in my office. So, I sorted and filed. Inevitably, I came across a number of items that called for some kind of action. One of these was the December, … Continue reading →

Posted in authenticity, communications, communications strategy, environmental assessment, monitoring, public relations, relationship management, social media, stakeholder management, survival, transparency

Another Way To Use Media Evaluation For Planning

Forrest W. Anderson Consulting Posted on November 9, 2009 by forrestandersonFebruary 4, 2015

MetLife and Echo Research won the 2009 Jack Felton Golden Ruler Award for excellence in public relations measurement and evaluation. This award identifies great examples of research and measurement integrated into public relations practice. IPR publishes winners as case studies … Continue reading →

Posted in communications research, communications strategy, media evaluation, monitoring, planning, PR, public relations

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