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Category Archives: understanding target audiences

HBR Blog on Three Myths about What Customers Want

Forrest W. Anderson Consulting Posted on May 29, 2012 by forrestandersonFebruary 4, 2015

As many of you know, I take great pleasure in questioning the assumptions we make in business.  I’m reading a great book right now named The Power of Habit — Why We Do What We Do in Life and Business, … Continue reading →

Posted in branding, communications planning, communications strategy, understanding target audiences

Three Kinds of Research You Should Do Before Evaluation

Forrest W. Anderson Consulting Posted on August 24, 2010 by forrestandersonFebruary 4, 2015

Evaluation is important, but it is not the research you should do first. What is the first research you should do to create a successful communications program? First, I define a successful communications program as one that drives behavior of … Continue reading →

Posted in communications, evaluation, market research, message development, planning, public relations, research, understanding target audiences

PRSA Has Its MBA Initiative Backwards

Forrest W. Anderson Consulting Posted on July 14, 2010 by forrestandersonFebruary 4, 2015

In the Spring issue of PRSA’s The Public Relations Strategist there is an article by Ray Crockett, APR, and Anthony D’Angelo, APR, entitled “PRSA’s MBA Initiative.” The gist of the article is PRSA is trying to get MBA programs to … Continue reading →

Posted in communication research, Finance, management, managing management, marketing, public relations, public relations planning, public relations strategy, stakeholder, understanding target audiences

Transparency in Marketing

Forrest W. Anderson Consulting Posted on January 13, 2010 by forrestandersonFebruary 4, 2015

On January 11, the Associated Press released a story by Ashley Heher about Domino’s new ad campaign, in which it shares Tweets and what appears to be actual focus group footage of people saying less than kind things about Domino’s … Continue reading →

Posted in advertising, authenticity, branding, communications, market research, transparency, Twitter, understanding target audiences

Marketer Beware! WSJ Article on Social Media as a Research Tool

Forrest W. Anderson Consulting Posted on December 1, 2009 by forrestandersonFebruary 4, 2015

Yesterday in the Wall Street Journal, there was an article by By Huaxia Rui, Andrew Whinston and Elizabeth Winkler on how businesses can use Twitter to predict sales. You can read the article at http://tinyurl.com/yftyoqs. They use the example of … Continue reading →

Posted in market, marketing, monitoring, New York Times, research, social media, stakeholder, Twitter, understanding target audiences

Questions To Ask Before Diving Into Social Media

Forrest W. Anderson Consulting Posted on June 3, 2009 by forrestandersonFebruary 4, 2015

Welcome new readers! If you would like to subscribe to this e-Zine, please do so in the form on the left-hand side of this page: https://forrestwanderson.com/free.htm. If you know someone you think might enjoy the e-Zine, please pass it along. … Continue reading →

Posted in communication research, communications planning, evaluation, monitoring, PR, social media, understanding target audiences

Forrest W. Anderson Consulting Posted on April 17, 2009 by forrestandersonFebruary 4, 2015

I just read a great article in Ad Age on segmenting in today’s world of social media. Here’s the link: http://adage.com/cmostrategy/article?article_id=135961

Continue reading →
Posted in advertising, communications planning, communications research, insight, market research, PR Research, public relations, stakeholder management, understanding target audiences

Moving Toward Two-Way Communication

Forrest W. Anderson Consulting Posted on November 7, 2008 by forrestandersonFebruary 4, 2015

For those of you who don’t know, I have been in communications more than 30 years, and doing research to support communications planning and evaluation for more than 20 years. It recently occurred to me that through my time in … Continue reading →

Posted in authenticity, communication research, reputation, stakeholder management, transparency, two-way communication, understanding target audiences
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