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Category Archives: issues management

Dave Samson on Organizing to Use Data and Analytics at Chevron

Forrest W. Anderson Consulting Posted on August 15, 2016 by forrestandersonAugust 15, 2016

Here is the third (and for the time being, final) of my Blog posts with Dave Samson, General Manager, Public Affairs, at Chevron and current Chairman of The Arthur W. Page Society, answering questions about data, analytics and digital PR. To … Continue reading →

Posted in analytics, big data, communications, corporate-stakeholder alignment, environmental assessment, environmental management, issues management, PR, public affairs, public relations planning, public relations strategy, stakeholder, stakeholder management

The Continuing Threat to PR/Communications from Management Consultants: McKinsey & Company on Reinventing External Affairs

Forrest W. Anderson Consulting Posted on July 28, 2016 by forrestandersonJuly 28, 2016

I get e-mails from McKinsey & Company, including one that linked to this article on “Reinventing External Affairs.” The article notes in a bold headline: “A rising role for stakeholder engagement—and the business value at stake” as a finding after … Continue reading →

Posted in corporate-stakeholder alignment, engagement, environmental assessment, environmental management, insight, issues management, management, management consulting, managing management, relationship, relationship assessment, relationship management, relationship research, stakeholder management

Reputation Management as Change Management

Forrest W. Anderson Consulting Posted on March 21, 2011 by forrestandersonFebruary 4, 2015

You may remember my post “Reputation is Built on Behavior” in which I argued that communications has very little to do with reputation, but the way an organization behaves does. I just read an article on the MIT Sloan Management … Continue reading →

Posted in authenticity, communication research, community involvement, complexity, culture, environmental management, issues management, relationship management, reputation, stakeholder management

Links to CEO Survey and Interview on Irrational Behavior

Forrest W. Anderson Consulting Posted on March 10, 2011 by forrestandersonFebruary 4, 2015

My friend and colleague Liz Guthridge saw a couple of media pieces I thought you might find interesting: One is a survey of CEOs by IBM and talks about how CEOs are dealing with change and complexity. The other is … Continue reading →

Posted in change, complexity, culture, environmental assessment, environmental management, issues management, management

How to Choose an Issue

Forrest W. Anderson Consulting Posted on October 2, 2008 by forrestandersonFebruary 4, 2015

A few days ago one of my colleagues suggested I do a blog on being sustainable, because it is a hot topic right now. I’m all for sustainability, recycling and being green. But is sustainability a good topic for me, … Continue reading →

Posted in corporate philanthropy, issues management, public affairs, public relations
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