You may remember my post “Reputation is Built on Behavior” in which I argued that communications has very little to do with reputation, but the way an organization behaves does. I just read an article on the MIT Sloan Management … Continue reading →
My friend and colleague Liz Guthridge saw a couple of media pieces I thought you might find interesting: One is a survey of CEOs by IBM and talks about how CEOs are dealing with change and complexity. The other is … Continue reading →
We’ve seen a number of reputation crises in the past few years. COMMUNICATIONS Much of the discussion around these crises in the communications community focuses on how well the organization communicated in response to the crisis. Were they forthright and … Continue reading →